Town of Burnsville Public Hearing on Leak Protection Program

The Town of Burnsville is considering a Leak Protection Program and is seeking public input. The Servline Leak Protection Program, recommended by the Rural Water Association is designed to cover water that is lost due to a qualifying leak, covering up to $1000 per incident. The coverage is available once a year and begins at the customer’s meter and includes leaks occurring along the remaining buried service line and plumbing inside the home. The cost to the customer is $2.55 per month and is added to your utility bill. Customers would be responsible for the normal usage amount and any costs that exceed the $1000 in coverage.

The Burnsville Town Council will have a Public Hearing on October 1st, 2020 at 6pm at the Burnsville Town Center located at 6 South Main Street, Burnsville, NC to discuss participation in the Servline Leak Protection Program. If you are unable to attend in person due to Covid-19 concerns you may email a comment to the Council at

Citizens will be given the opportunity to provide written comment on the project at the public hearing. All interested citizens are encouraged to listen to the public hearing and make comments.

If additional information is needed, please contact the Town of Burnsville at (828) 682-2420.

Persons with disabilities or who otherwise need assistance should contact the Town Clerk at (828) 682-2420 or clerk@townofburnsville .org (Relay North Carolina #711) by September 29, 2020. Accommodations will be made for all who request assistance with participating in the public hearing.