NCMedHelp offers free, one-on-one support to help people understand and navigate North Carolina’s complex Medicaid and public benefits systems.
Western North Carolina residents can contact Pisgah Legal for help. Staff have extensive knowledge and experience in navigating health care systems in NC and can provide a comprehensive approach to solving issues.
“We are able to look at the full picture and help in multiple ways,” said Thomas Lodwick, Managing Attorney at Pisgah Legal Services. “Many clients come to us with a Medicaid question, but our staff are trained to identify other related issues, such as housing or disaster recovery. We can connect them to free legal help if needed or other community resources.”
Staff can help individuals:
- Fix problems with billing, prescriptions, and non-emergency medical transportation (NEMT)
- Find a doctor or other services
- Sort out information and system errors that may prevent access to care and medications
- Understand Medicaid benefits and rights
- File complaints and appeals
For Help: Call Pisgah Legal Services at 828-253-0406 or apply at pisgahlegal.org.
NCMedHelp is a collaborative program between Pisgah Legal Services, the Charlotte Center for Legal Advocacy, and Legal Aid of NC. To learn more and access help outside of Western North Carolina, visit ncmedhelp.org or call 855-972-4357.
ABOUT PISGAH LEGAL SERVICES
Pisgah Legal Services (PLS) provides a broad array of free, civil legal aid, anti-poverty advocacy and access to health care assistance in the 18-county WNC region. Last year, Pisgah Legal served more than 28,000 people and has been assisting the people of WNC since 1978.
PLS has offices in Asheville, Brevard, Burnsville, Cashiers, Franklin, Hendersonville, Highlands, Marshall, Newland, Rutherfordton, Spruce Pine and Waynesville. Pisgah Legal employs staff attorneys and harnesses the power of approximately 250 volunteer lawyers who assist PLS clients. For more information, please visit www.pisgahlegal.org.