Disaster Unemployment Assistance is available to individuals in 27 counties including Avery, Madison, McDowell, Mitchell, and Yancey counties. People, including self-employed, or business owners may be eligible for Disaster Unemployment Assistance if you lived, worked, were scheduled to work in an area designated under the major disaster declaration. You lost employment or had your employment interrupted as a direct result of the disaster; and you have exhausted or are not eligible for state unemployment benefits. To qualify for Disaster Unemployment Assistance benefits, you must be out of work as a direct result of Tropical Storm Helene.
DES has a dedicated hotline for Disaster Unemployment Assistance in both English and Spanish. The DUA Hotline number and hours are as follows. If you could replace the incorrect phone number (888-737-0258) with the DUA Hotline numbers below, I’d appreciate it. I’ve also provided the hours of operation as the numbers are operational during the weekends.
English 919-629-3857 | Spanish 919-276-5698
Monday – Friday 8 a.m. – 7 p.m.; Saturday 8 a.m. – 5 p.m.; Sunday Noon – 4 p.m.
